SHIPPING
Complimentary shipping on all orders over $200 within New Zealand. All orders under $200 will have a $10 shipping fee added to the total.
Please note:
If an order is urgent, please contact the team at hello@luluscollective.co.nz and we will try our very best to accommodate.
International
Enjoy complimentary international shipping on all orders over NZ$3,000. Orders below this amount incur a NZ$50 international shipping fee.
Due to the ongoing tariffs, all orders shipping to the United States receive complimentary shipping on orders over $3000nzd. Orders under this threshold have a $100 shipping fee added.
If you have any queries about shipping methods, or have a preferred carrier, please email us at hello@luluscollective.co.nz
Shipping costs do not include duties or taxes that may be applied by customs at the destination country.
When will I receive my item?
Orders are typically dispatched within 48 hours of being received (excluding weekends and public holidays).
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details. Domestic New Zealand orders are sent via overnight courier, while international delivery times vary depending on the destination.
Please note that during sale periods or product launches, dispatch times may be slightly longer. We appreciate your patience.
Please note:
If an order is urgent, please contact the team at hello@luluscollective.co.nz and we will try our very best to accommodate.
Tracking and Delivery
We will email you a tracking number once we have printed a label for your parcel. Tracking updates will become available once it has been collected by the courier. You can follow the links in the email to track your order.
Packages must be signed for upon delivery.



